Pauls Guest Inn , Moti Nagar
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Hotel-Policy

Guest Safety & Stay Guidelines

Property Policies & Terms

 

Welcome to Pauls Guest Inn, New Moti Nagar. As a boutique stay offering deluxe balcony rooms, entire 4-room private floors, and private party spaces, we maintain standard guidelines to ensure safety, mutual respect, residential tranquility, and comfort for all our valued guests.

1. Check-In & Check-Out

  • Standard Check-in: 12:00 PM (Noon).
  • Standard Check-out: 11:00 AM.
  • Early Check-in: Subject to room availability. Pre-booking from the previous night is advised for early morning arrivals before 08:00 AM.
  • Late Check-out: Subject to room status. Charges may apply for extensions beyond 12:00 PM.

2. Identification Verification

Original physical or valid digital government-issued ID is mandatory for every adult occupant:

  • Domestic Travelers: Any officially recognized Indian Government Photo ID (e.g., Driver's License, Voter ID, Passport, or other recognized photo ID).
  • International Guests: Valid Original Passport along with an active Indian Visa or OCI card.
  • Age Requirement: The primary booking holder must be at least 18 years of age.

3. Occupancy & Couples

  • Deluxe Room: Standard double occupancy (2 adults). Extra mattress chargeable upon request.
  • Entire 4 BHK Floor: Accommodates 8 to 10 guests across 4 bedrooms.
  • Couple-Friendly: We provide a welcoming, judgment-free stay for adult couples presenting valid government IDs.
  • Child Policy: Children up to 5 years stay complimentary when sharing existing bedding.

Reservation & Cancellation Terms

Standard terms for room stays, full floor bookings, and party events

Individual Room Stays (1 to 2 Rooms)
Cancellation 48+ Hours Prior Free Cancellation / Full Refund
Cancellation within 24 to 48 Hours 1 Night Retention Charge
Same-Day Cancellation / No Show 100% Retention (No Refund)
Entire Floor & Party Hall Bookings
*Advance deposit required to confirm event dates and private floor lockouts.
Cancellation 7+ Days Prior Deposit Adjustable for Future Date
Within 3 to 7 Days 50% of Booking Advance Retained
Less than 72 Hours / No Show Full Advance Retained

Property House Rules & Conduct

Party Hall & Music Decibels

Party hall bookings include in-house sound speakers. Per residential sound guidelines, volume must be transitioned to moderate indoor levels after 10:30 PM to maintain neighborhood harmony.

Outside Food & Self-Cooking

Outside caterers, vendors, and delivery apps (Zomato/Swiggy) are permitted. Guests utilizing the self-cooking kitchen are requested to switch off gas appliances after use.

Smoking & Prohibited Items

Smoking is strictly prohibited inside closed bedrooms and public corridors. Dedicated outdoor balconies may be used. Illegal substances and hazardous items are strictly banned.

Property Care & Valuables

Guests are responsible for safeguarding personal belongings and electronics. Any deliberate destruction of fixtures, electronics, or linen is subject to actual replacement charges.

Privacy Policy: Pauls Guest Inn values guest discretion. Personal data collected during reservation and check-in registration is used solely for statutory guest verification and direct operational communication.

Refund Processing: Approved refunds against qualifying cancellations are processed via original banking or UPI channels within 5 to 7 working days, subject to payment gateway clearance.